Starting with the 3ds Max 2011 release software download will replace shipped DVDs as the default method of delivering software upgrades to most Autodesk® Subscription customers worldwide.

If you would prefer to receive the 3ds Max 2011 software upgrade via DVD instead of via download, you need ton set the delivery preference to “box” by signing in to Subscription Center and update your profile info. Don't worry, if you forget to get to this before the First Customer Download (FCD) date for 3ds Max 2011 you can still request a DVD by submitting a request in Subscription Center and Autodesk will ship a DVD at no additional cost.

On the FCD date software download gives Subscription customers immediate access to the 3ds Max 2011 release. It’s more convenient than installing upgrades from a DVD. And, it’s a more sustainable choice!

Autodesk will continue to ship 3ds Max 2011 DVDs to Subscription customers in some countries as the default delivery method. However, these customers will also have the option to download the release.

Questions
Additional information and a Customer FAQ can be found on the Subscription Software Download page.