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View Full Version : Can't get license 50-70% of the time - XSI 7


paulrus
08-09-2008, 07:42 AM
I'm having an issue where XSI simply refuses to get a license from my license server. I've checked every single thing on the WIKI listed here:

http://softimage.wiki.avid.com/index.php/Troubleshooting#Error:_there_is_no_interactive_lic ense_available_to_run_xsi

After going through the entire list and checking off everything, I still cannot get XSI to run consistently. The license server shows none in use, I can telnet to the server, I have no port conflicts.

I have checked the task manager and there are not 2 instances of XSI running at the same time. I've run "runonce.bat" and still have the same problem.

Right now the only solution I can come up with is to restart all machines. Even still, this only sometimes fixes the problem. Other times I still cannot run XSI at all.

Paul

StephenBlair
08-09-2008, 08:01 AM
Hi Paul

Send your SPM server log to support.
You can find it at C:\spm\spm.log.

paulrus
08-09-2008, 08:06 AM
Thanks Steve - sending now. I didn't expect anyone to be in at Softimage support at 8am on a Saturday.

6.5 starts without a problem every time - not sure what the difference is between the two.

Paul