Trial license problem

[andystopps]

When I try to install the 7 trial license I get a the following and thenthe message about no interactive license available when I try to start XSI. I already have 6.02 academic installed (which still works).
So frustrating!http://i158.photobucket.com/albums/t118/andystopps/license.jpg

[StephenBlair]

What happens when you do Server > Get Trial License in the License Manager?

(if it asks if you want to overwrite the file, you can click No and specify a different file name)

[andystopps]

I get the same message saying that the license file is already installed

[General Lethal]

I had the same problem, stopping and starting the server did the trick for me.

[andystopps]

Not for me, unfortunately...

[maknien]

I get a different kind of error message when trying to get my trial license. This exact same message occured with the 6.5 trial aswell.


http://www.tamk.fi/%7Ea6jmakel/trial_error.jpg

[StephenBlair]

I get a different kind of error message when trying to get my trial license. This exact same message occured with the 6.5 trial aswell.




Generate a request code and send it to support@softimage.com.
thanks

[maknien]

Thanks Stephen! They said that "You can't have foreign alphabets in your computer network name", and I had Finnish ö and ä letters on it. So I just changed my workstations network name, rebooted, and it worked fine!

[StephenBlair]

Thanks Stephen! They said that "You can't have foreign alphabets in your computer network name", and I had Finnish ö and ä letters on it. So I just changed my workstations network name, rebooted, and it worked fine!

Yes, that was me who replied to you from support :-)